Palatka and Putnam County, dispatched from Fairmont Ln
When the Blue Crab Festival opens, cooling season has already started
Memorial Day weekend on the riverfront is the first real test for every system between Bostwick and Crescent City. Cook's answers around the clock and sends a truck from our Palm Coast headquarters, with no after-hours charge.
Proud Lennox® dealer24/7, no after-hours chargesFamily-owned, Palm Coast FL
- 35 mifrom our shop to the Memorial Bridge
- 24/7live dispatch, no after-hours charge
- Lennoxdealer for Putnam County homes

What we repair, install and maintain across Putnam County
- A/C ServicesRepair, tune-ups, replacement and thermostats across Putnam County, one phone number, around the clock.
- A/C RepairSame-day diagnosis, any brand, and an honest answer when the repair is really a replacement.
- A/C MaintenanceSpring tune-ups built for well water, pollen and twelve-year-old systems. Fewer breakdowns, lower bills.
- A/C InstallationRight-sized replacement systems for historic, block and manufactured homes, installed any day of the week.
- ThermostatsSmart, programmable and plain thermostats, matched to your system and set up for a Putnam County summer.
- GeothermalGround-source heat pumps for rural Putnam County lots, with honest advice on when they pay and when they don't.
- Heating ServicesHeat pumps, gas furnaces, strip heat and mini-splits, serviced from one truck for a short, costly season.
- Heat PumpRepair, tune-ups and new heat pumps for a river-basin climate that runs hot, wet and occasionally frozen.
- Heat Pump RepairFast heat pump repair for block houses, manufactured homes and historic retrofits, any brand, any hour.
- Heat Pump MaintenanceSpring and fall heat pump tune-ups that show up on the power bill before they show up anywhere else.
- Heat Pump InstallationNew heat pumps sized for the house, installed in the March window before the eight-month cooling season begins.
- Furnace RepairGas, propane and floor-furnace repair for a county that heats briefly and cannot afford to heat badly.
- Furnace MaintenancePre-winter furnace and strip-heat checkups, built for a county that heats a dozen mornings and cannot afford a bad one.
- Furnace InstallationGas furnace installation for homes and businesses on Palatka Gas Authority lines, and an honest heat pump alternative for everyone else.
- Air QualityFiltration, purification, ventilation and humidity control for a county of oak pollen, mill dust and damp crawlspaces.
- Indoor Air QualityDiagnosing the smells, dust and dampness inside Putnam County homes, and fixing the cause rather than masking it.
- Duct CleaningDuct cleaning and sealing for block homes, manufactured homes and historic retrofits, with a straight answer on when it's worth it.
- CommercialRooftop and split-system service, planned maintenance and after-hours installs for Putnam County businesses.
The weekend the season turns
By the time the Blue Crab Festival tents go up at Riverfront Park on Memorial Day weekend, afternoon highs in Palatka have been above 85 for a couple of weeks and the humidity off the St. Johns has settled in for the next four months. That weekend is when the first real wave of calls comes in from Putnam County: systems that limped through April on a weak capacitor, condensate lines that scaled shut over a winter of well water, a heat pump on a manufactured home across the river that was never quite matched to the ducts under it.
The decision that weekend forces is simple: have the system looked at in the Azalea Festival stretch of March, or have it looked at after it quits, at whatever hour it chooses. We do both and would rather do the first.

Houses that have outlived several air conditioners
Putnam County’s housing is among the oldest in this part of Florida, with a median build year near 1972. In Palatka that shows up as four very different kinds of work.
The late-1800s and early-1900s frame homes of the Palatka North Historic District and the South Historic District around The Hammock were built for shade and cross-breezes, not ducts. Many still cool with window units or a ductless head tucked onto a side porch, and the right answer is often another head rather than tearing into lath and plaster.
The small block houses in Newtown, Palatka Heights and along the US 17 corridor date mostly from the 1950s through the 70s. Their systems are typically on a third or fourth replacement, and the ducts underneath are usually the part nobody has touched.
Manufactured and mobile homes make up close to half the housing in parts of the county. Package units, crawlspace moisture and undersized ducts are the everyday problems there.
And then there is the river. Equipment near the St. Johns, Dunns Creek and Crescent Lake has been through Irma and Ian, and some of it is running on borrowed time.
How a Palm Coast company covers Palatka
Our headquarters and dispatch sit at 37 Fairmont Ln in Palm Coast, about 35 miles and 51 minutes from downtown Palatka by way of SR 100. We do not pretend to have a storefront on St. Johns Avenue. What we have is a routed schedule that keeps trucks in Putnam County on a regular rhythm, with maintenance in Interlachen and Satsuma grouped alongside repairs in town.
Cook’s is family-owned. Jerry handles system sales and sizing; Sean leads the technicians. We are a Lennox dealer, and for repairs we work on Carrier, Bryant, Trane and whatever else is already in your closet or on your pad. Residential and commercial both, from a cottage in Pomona Park to rooftop units above the St. Johns Avenue storefronts.
What this climate asks of a system
Palatka runs a degree or two hotter than the coast in July, with mean highs around 92 and humidity that makes a house feel sticky whatever the thermostat says. Winters bring a dozen or so light freezes, enough to find out whether a heat pump’s auxiliary heat works. Add February-to-May oak and pine pollen, dust from the mill and the sand plants toward Grandin, and summer lightning on rural power lines, and you have a climate that is hard on filters, coils and control boards. Our work is organized around that: coil and drain care twice a year, surge protection on new installs, equipment sized to the house, and an honest repair-versus-replace conversation.
Straight answers for Palatka
Does the hour-long drive mean you charge Palatka customers extra?
No. Covering Putnam County from Fairmont Ln is part of how we run the company, and a night or weekend call carries no after-hours charge. Dispatch tells you the diagnostic fee before a truck leaves, and it does not change with the clock.
Our house in the South Historic District has no ductwork. Is central air even an option?
Usually the better answer is ductless. A multi-head mini-split can cool a 1910 frame house without cutting into plaster or sacrificing a closet, and it heats on the dozen or so freeze nights too. We size each head to the room rather than guessing at the house.
My manufactured home in East Palatka has a package unit out back. Do you work on those?
Weekly. Package units, the belly ducts under the floor and the crawlspace moisture that goes with them are a large share of our Putnam County work, not a specialty we farm out.
Do you really come out to Welaka and Crescent City, or just the city limits?
The route runs the length of US 17 from Bostwick down through Satsuma, Pomona Park and Crescent City, west on SR 20 to Interlachen, and northwest to Melrose. Welaka and the fish camps on the river are on it.
Losing the fight with a St. Johns summer?
Call {{phone}}. Dispatch picks up at any hour and the trip from Fairmont Ln costs nothing extra after dark.